Motel Mingle Forums Online Bookings New payments

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  • #7601



      Everyone recieve this email from about taking virtual card payments.. No choice in the matter, slugging 2% transaction fee and any card fees are to be absorbed by us as well…

      Guests have been telling us for a while they want to be able to pay differently – some just want to pay at the same time they book, and others want (or need) an alternative option like PayPal.

      Starting next week, will be able to provide these services for your guests.

      This means you’ll occasionally receive bookings with virtual credit card details attached. Its payment is always guaranteed, and you can use this to check the guest in on the day of arrival.

      Each virtual credit card comes with the exact amount paid by the customer when they booked your property, so we ask that you please refrain from charging your usual credit card processing fee. This will cause the card to be rejected. Alternatively, we hope that you can absorb this fee and find compensation in the increased booking for your property.

      If a guest cancels and they owe you a fee according to your cancellation policy, this payment is also guaranteed. Just charge the virtual credit card on the day of cancellation.

      We hope you don’t notice much of a change in the payment process, but we’re sure your future guests will appreciate the difference!

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