Motel Mingle Forums General Chit Chat Pre-auths on guest credit cards Reply To: Pre-auths on guest credit cards

#1706

StephanieStephanie

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    Ahhhh. So this is how we check out whether or not we have a genuine credit card? We are learner hoteliers and have had a few sales lost because of dodgy credit card information. Our latest was with a booking through Booking.com who suggested we ring the guest and ask them to pay the no show fee. I still haven’t stopped laughing at that suggestion. We also ask guests to pay on arrival and that seems to be acceptable in most cases – as you say – why not? Stephanie at the Gordon in Redcliffe

    Stephanie@ Redcliffe Motor Inn