Motel Mingle Forums Scams OTA'S Reply To: OTA'S



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    This is why we use a channel manager who collect the payment If the booking has changed they will notify us.
    Like MVM says, make sure the changes go through the OTA. ring the OTA while the guest is there, cover your own butt! We need to authorise the refund, and if we don’t receive a modification email…no refund.