Motel Mingle Forums Online Bookings Reply To:



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    Hi Paul

    This is the issue I raised last week on “the new wotif’ thread. This is their loyalty program named Expedia+. Members receive points for booking via Expedia, which they can redeem for free nights or money off bookings. The guest I dealt with told me that booking via Expedia, in real terms, cost him $100 – a price I couldn’t match. Expedia are now using the money we pay them in commissions to encourage guests to book via them. I can’t match the price so now my claim of “book direct to save” is not valid in all cases. Where is the ACCC when you need them… obviously not looking in to this!