Motel Mingle Forums Guests Behaving Badly Late check-out Reply To: Late check-out

#7393

Busybees
Busybees

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    Further to my comment above, We always inform the guest on check-in, and in the information email we send before they arrive, that check out is strictly 10am, or there is a $55 per hour late fee.

    We now also have a note on the back of the door, that they cant help but read, (we “pinched” it from a south coast motel) That says something like…..
    “checkout is 10am, if you have not checked by then we assume that you are staying another night and will charge your card accordingly. For those guests that wish to stay, pleas see reception before 10am.”
    We have not one problem since!!!