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    I was watching “Hotel Impossible” not that long ago. Hotel Impossible is an American show where an expert tries to help Hotels in trouble by sorting out what their problems are and then helping to fix the problems.

    The expert criticized a Hotel in one show for leaving water and ice in the fridge/freezer. An absolute No No he said, because you never know what is in the water or ice. It is amazing what some guests will do!

    I also have a friend who said he would never use an iron in a Motel because he knew of a case where a male (I assume) urinated in the iron!!!!

    Having said that, it is a Relief Manager’s job to uphold the standards of their employers, unless of course those standards can perhaps break laws or health regs. Also, most Australians want water and ice in their fridge.