You're the boss Paul; you have to decide what works best for the business you run and personal circumstances.

The 7am till 9pm was built around the points you scored from STAR Ratings Australia (AAAT). The more hours you are open the more point you scored. But given 60%+ of the industry are now self-rated, you now make a commercial decision on this.

Personally we advertise that we are 7am till 9pm weekdays and 8am till 9pm weekends and public holidays. Reality is that we don't open till 8am and will close at 7/8pm if we are full. We really don't want the late nighters and don't have a night bell.

Two motel here have recently introduced 24hr check-in machines. Whilst I know others will do 'shifts' between the two partners, where by one does say 7am till 4pm and the other 4pm till late.