Don't expect bad guests to be remorseful. You are wasting time asking them for compensation for their natural poor behaviour.

We had a recent family of ferals. Usual grime pressed into carpet and spilt drinks and chips.

I just slugged their card 60 bux for extra cleaning. No warnings, no phone calls, no argument.

We will charge whatever feels right for ferals and assholes. It's the least we can do!