Hi Mountain Man
We have not used this, though I too have heard something from a new employee, that an employment agency had said "She is a hard boss apparently expects 100% every time you clean" Well duh, who doesn't BUT we don't/haven't used an agency so the only conclusion is from a former employee.
I guess at least mine isn't of a personal nature either so I am lucky there. Maybe we should think about how we "look" at our employees!