Hear Hear BMM I'm with you entirely!! It is YOUR motel YOUR rules but YOU must stick to it. and as I said IF WE ALL DID IT,(TAKE FULL PAYMENT UP FRONT) THEN we wouldn't be having this conversation!!!!
We have a guest registraion form that they complete which includes credit card, exp date and a signature.
If they whinge about putting their card number on here, I explain its a security thing, as we have been burnt, and unfortunately one bad apple spoils it for the whole bunch but thats the way it is. 99% will fill out the form and if they still carry on, we insist on a $300 bond, which is refundable when they leave. SO far we have not collected one bond!!!!