Ben - Thanks for sharing this with us. This is very valuable information as we secure relief managers at least twice a year. To hear that these people obviously do not care about the motels that they are supposed to be looking after is very disheartening. It makes me angry that you pay them good money to do the job & they don't do it. We will be ringing you to find out who they are.
Hopefully the word will be spread around & nobody else employs them.